Check the deadline
Confirm your return deadline before arranging any future pickup.
HOW IT WORKS
From your doorstep
to the next step.
This is the planned journey. Explore a simulation without creating requests, entering an address or moving a real package.
One loop. Step by step.
Interactive example · Not operationalBEFORE PICKUP
Your return starts with your retailer.
Get authorization, check the deadline and keep the drop-off instructions. OnLoop cannot approve a return on behalf of your retailer.
A little preparation
goes a long way.
Check the destination
Your retailer must specify the authorized location or carrier and the accepted label or code.
Keep the instructions handy
Contents, packaging and documents must meet your retailer’s requirements. Accepted items are still to be defined.