LESS ERRANDS. MORE LIFE. Pickup bookings are not open yet
OnLoopMeet OnLoop
ONLOOP SUPPORT

A little clarity.
A lighter to-do list.

Find answers about the planned return journey, get your package checklist ready, or check our contact options.

AI SUPPORT

Ask about the loop.

AI support is not connected. You can still use the resources below.

General questions only. Do not include addresses, order numbers, passwords, payment details or sensitive information. AI can make mistakes and cannot place orders or access your account.

Need a human next step? Ask the team by email. This opens a draft; no message or chat history is sent automatically. Add only the details you choose to share.

Know what support can do.

The planned AI assistant answers general questions about OnLoop. It cannot book pickups, take payments, verify an account, track a package, approve refunds or submit a request to a human team.